22nd-Jan-2026 • Faith Chebet • SME Case Studies
Small and medium enterprises (SMEs) form the backbone of Kenya's economy, accounting for approximately 98% of all businesses. However, navigating the competitive landscape can be challenging. To inspire and guide fellow Kenyan entrepreneurs, we delve into the success stories of local SMEs that have thrived amidst adversity.
Case Study 1: M-KOPA
M-KOPA is a pioneering pay-as-you-go solar solutions provider. Founded in 2011, M-KOPA initially faced skepticism about the feasibility of providing solar power to low-income households on credit. Despite initial hurdles, they persisted and have now served over half a million customers across Kenya and other African countries.
Key Takeaway: Embrace innovation and be resilient in the face of criticism. Capitalize on market needs and use creative financing models to reach underserved segments.
Case Study 2: Craft Silicon
Craft Silicon, a software development company based in Nairobi, provides solutions for various sectors such as banking, telecoms, and retail. Founded in 1998, it has grown exponentially over the years due to its focus on local market needs and strategic partnerships with multinational corporations.
Key Takeaway: Focus on understanding your target market's needs and provide tailored solutions. Building strategic partnerships can open doors to opportunities for growth.
Case Study 3: Jamii Bora Bank
Jamii Bora Bank, established in 2008, specializes in microfinance. With a mission to provide financial services to the underserved, they have grown from serving 1,500 clients to over 376,000 today. Their innovative mobile banking platform has contributed significantly to their success.
Key Takeaway: Identify and address the unmet needs of your target market. Leveraging technology can help you reach a wider audience and streamline operations.