13th-Dec-2025 • Alice Wambui • Future of Work
As we step into the new decade, the world of work is undergoing a significant transformation. This shift, often referred to as the 'Future of Work', presents both challenges and opportunities for Small and Medium Enterprises (SMEs) in Kenya. Here's a guide on how to navigate this change.
The traditional 9-to-5 office setup is becoming obsolete, giving way to flexible work arrangements. This shift allows employees to work from home or remote locations, increasing productivity and reducing costs for SMEs.
In the Future of Work, digital tools are indispensable. SMEs must embrace digital platforms that facilitate seamless communication, collaboration, and financial management. Lipabiz Technologies Ltd, a business management platform and payments platform, is an example of a tool designed to help SMEs streamline their operations.
The Future of Work demands a workforce equipped with digital skills. SMEs should prioritize the training and development of their employees, ensuring they are proficient in using the latest digital tools.
Data insights can provide valuable information about customer preferences, market trends, and business performance. SMEs should leverage data to make informed decisions that drive growth and profitability.
Automation can help SMEs reduce manual tasks, lower costs, and increase efficiency. Adopting automation in areas such as accounting, payroll, and customer service can free up valuable time for SME owners to focus on strategic initiatives.
In the Future of Work, having a strong digital presence is crucial. SMEs should create a website and establish a social media presence to connect with customers and showcase their products or services.