5th-Jun-2026 • Faith Chebet • Future of Work
Welcome to the new era of business, where digital transformation is reshaping the way we work. As a small or medium enterprise (SME) owner in Kenya, you're likely grappling with questions about how to navigate this change and make the most of it for your business. Fear not, for this article aims to provide actionable insights that will help you embrace the future of work and thrive in this evolving landscape.
The first step towards adapting to the future of work is understanding its key components. A recent report by PwC revealed that 89% of CEOs believe that the pace of change has accelerated over the past five years, with digital skills being crucial for success. In this context, let's focus on three essential areas where SMEs in Kenya can make a difference:
Remote work has become the norm, with 74% of Kenyan employees working from home during the COVID-19 pandemic, according to a survey by Britam. This trend is likely here to stay, as it offers numerous benefits such as cost savings, increased productivity, and access to a wider talent pool. To capitalize on this shift, SMEs should invest in reliable digital infrastructure, including cloud services, collaboration tools, and secure internet connections.
The demand for digital skills is on the rise, with 69% of companies in Kenya planning to upskill their employees over the next three years, as per a report by LinkedIn. Offering digital skills training not only empowers your team but also positions your business as an attractive employer. Leverage platforms like Coursera, Udemy, or local resources such as Moringa School for cost-effective training solutions.
Automation and artificial intelligence (AI) can help small businesses save time and money by streamlining routine tasks and enhancing decision-making processes. Consider implementing tools like chatbots, workflow automation software, or analytics platforms to drive efficiency and productivity.
Lipabiz Technologies Ltd offers a business management platform and payments platform designed to support SMEs in Kenya. With features such as invoicing, accounting, inventory management, and digital payment solutions, Lipabiz empowers businesses to embrace the future of work by providing the tools needed to succeed in today's rapidly evolving landscape.
