5th-Dec-2025 • Sheldon Cooper • Tech Stack for SMEs
Small and medium enterprises (SMEs) in Kenya play a crucial role in our economy. They account for over 98% of all businesses and employ approximately 70% of the country's workforce. However, to thrive amidst stiff competition, SMEs must embrace technology that streamlines operations and enhances productivity.
A tech stack is a combination of software tools and technologies that businesses use to build, manage, and scale their digital presence. Here, we explore the essential components of an ideal tech stack for Kenyan SMEs:
A business management platform (BMP) is a one-stop solution for managing various aspects of your business, from accounting and inventory to customer relationship management. Lipabiz Technologies Ltd offers an all-in-one BMP that can help SMEs in Kenya streamline their operations and boost efficiency.
A payments platform simplifies the process of receiving, processing, and managing payments. With a reliable payments platform like Lipabiz, Kenyan SMEs can accept digital payments, reduce cash handling, and improve financial management.
A CRM helps businesses manage their interactions with customers more effectively. By consolidating customer data, communication channels, and sales tools in one place, SMEs can improve customer satisfaction and drive growth.
Cloud storage provides secure, accessible, and scalable file storage for businesses of all sizes. Services like Google Drive or Microsoft OneDrive are affordable options for Kenyan SMEs to store important files and collaborate with team members remotely.
Social media management tools help businesses manage multiple social media accounts from one platform, schedule posts, monitor engagement, and analyze performance data. Buffer or Hootsuite are popular choices for Kenyan SMEs looking to bolster their online presence.
Cybersecurity is essential to protect your business from digital threats. Services like McAfee or Norton provide antivirus protection, firewall security, and other tools to safeguard your business's digital assets.
By implementing these key components in your tech stack, you can lay a strong foundation for growth. Embrace technology to stay ahead of the competition and propel your Kenyan SME to success.