26th-Feb-2026 • Maxwel Odira • Point of Sale Technology
In today's digital age, embracing technology is no longer an option for Kenyan SMEs; it's a necessity. One such technological advancement that could significantly boost your business operations is Point of Sale (POS) technology.
POS systems are electronic systems used to record sales transactions and manage daily business activities, including inventory, customer management, and reporting. These systems are designed to streamline the checkout process, reduce errors, and provide valuable insights for decision-making.
For instance, a study by Statista shows that POS systems can increase efficiency by up to 70%. This means less time spent on manual tasks and more focus on customer service.
Traditional cash registers are prone to errors, especially when handling large volumes of transactions. POS systems, however, offer accuracy, speed, and convenience. For example, Lipabiz's POS solution allows merchants to accept card payments, manage inventory, and track sales, all from a single device.
Keeping track of your stock levels is crucial for any business. POS systems can help with this by providing real-time updates on inventory levels. This means you'll always know what items are selling well and which ones need a boost.
POS systems can also improve the customer experience. For example, they can store customer data for faster checkouts, apply discounts at the point of sale, and even send personalized offers via email or SMS.
When choosing a POS system, consider factors such as ease of use, compatibility with your business needs, and cost. It's also important to choose a solution that offers ongoing support and updates.
Investing in a POS system can provide Kenyan SMEs with the tools they need to compete effectively in today's market. By streamlining operations, improving customer service, and gaining valuable insights, your business can thrive.
