4th-Jan-2026 • Reddington Onyango • Business Automation
Small and Medium Enterprises (SMEs) form the backbone of Kenya's economy, contributing significantly to its GDP. However, these businesses often struggle with managing day-to-day operations efficiently due to limited resources and manpower. This is where Business Automation steps in as a game-changer.
Business automation involves using technology to streamline routine tasks and processes, thereby freeing up valuable time for strategic decision-making and growth.
Why SMEs Need Business Automation
1. Improved Efficiency: By automating repetitive tasks, SMEs can save time, reduce errors, and ensure consistency in their operations. This increased efficiency leads to a more productive workforce.
2. Cost Savings: Automated processes often require less manpower and fewer resources, resulting in significant cost savings for SMEs.
Examples of Business Automation
1. Accounting and Invoicing: Automating financial tasks such as invoicing, payroll, and bookkeeping can help SMEs keep track of their finances more effectively.
2. Customer Relationship Management (CRM): An automated CRM system can help manage customer interactions and sales leads more efficiently, improving customer service and driving growth.
Data Insights
A study by McKinsey Global Institute found that automation could increase productivity in Kenya's manufacturing sector by up to 30%. For SMEs, this translates to increased efficiency, reduced costs, and enhanced competitiveness.
Recommendations
1. Invest in a Comprehensive Business Management Platform: Solutions like Lipabiz offer a one-stop solution for automating various business processes, from accounting to CRM and inventory management.
2. Continuous Learning: Stay updated with the latest trends and technologies in business automation to ensure your SME stays ahead of the curve.