Unleashing Potential: Gig Economy Opportunities for SMEs in Kenya – Lipabiz Blog

Unleashing Potential: Gig Economy Opportunities for SMEs in Kenya

4th-Feb-2026 • Maxwel Odira • Gig Economy

Unleashing Potential: Gig Economy Opportunities for SMEs in Kenya

In the dynamic world of business, it's crucial for Small and Medium Enterprises (SMEs) in Kenya to stay ahead and tap into emerging opportunities. One such opportunity is the rapidly expanding Gig Economy. A 2021 report by Statista estimates that the gig economy workforce in Kenya will reach approximately 2 million by 2025, representing a significant portion of the total labor force.

The Gig Economy refers to temporary, freelance, or independent work arrangements. It's characterized by short-term contracts or projects, often facilitated by digital platforms. For SMEs, this can mean accessing a diverse pool of skilled talent on-demand, enhancing flexibility, and reducing operational costs.

Embracing the Gig Economy: Examples from Kenya

Local examples abound. M-Shwari, a mobile-based banking platform by Safaricom, has facilitated micro-lending to millions of Kenyans, providing income opportunities for many as gig workers. Similarly, Uber and Bolt have created thousands of part-time driver jobs in major cities like Nairobi.

Data Insights: How the Gig Economy Benefits SMEs

According to a 2019 report by the World Bank, Kenya's digital payments sector has one of the highest adoption rates in sub-Saharan Africa. This digital transformation not only opens up new opportunities for the Gig Economy but also simplifies business operations for SMEs.

A study by Deloitte found that businesses with high levels of gig worker engagement had 13% higher productivity and 22% faster growth compared to those with low engagement. These figures underscore the potential benefits for Kenyan SMEs participating in the Gig Economy.

Recommendations: Leveraging the Gig Economy for Growth

  • Leverage digital platforms to access a wide range of skilled freelancers for short-term projects or tasks.
  • Adopt digital payment solutions to streamline payments, reduce costs, and tap into the growing gig economy workforce.
  • Collaborate with other SMEs and gig workers to create innovative services or products that cater to the needs of the gig economy workforce in Kenya.